[Resolved]  Airtel — Pathetic airtel services

Address:

Bangalore, Karnataka

Let me first start by congratulating you on the worst customer service in the country! My CEF No. is TBLR 6984311, I have been in contact with your executive Norman -[protected] for the past one week for a simple broadband connection. Your executives didnt even ask me for my address proof to begin with, when i follow up with your team i am informed that the system update for my CEF number is incorrect address. Now even though the address is correct, the incompetency of your team wherein they didnt even ask us for an address proof in the first place has led us the customer in this frustrating situation. Now in such a case wherein your team does not call back, pick up our calls or update us about the status where is the customer getting any kind of service? Now by my knowledge airtel has taken my money and the whole company seems like a fraud ponzi scheme. I was told by your customer executive to mail at this ID my address proof after which it will take 8 hours for a revert with an action. Its been 3 days since that and all i have received are flirty whatsapp messages from your executives! Now i dont want a diplomatically correct apology mail from your end. I need an action! Please be rest assured that no good word of mouth promotion shall ever happend from our end towards your company. I will make sure of putting social media posts on how pathetic ur services are. A disgrunted customer