[Resolved] Airtel — Pathetic customer care executives they pick the call and simply breathe and don't speak

shrinu009

from Mysore, Karnataka

Address:

Bangalore, Karnataka, 560076

On 08th April 2017, I tried calling customer care since 4:20 Am and the time is now 5:22 Am, every time i call and get connect to the customer care executive he simply keeps breathing and doesnt talk at all.
this continued for 3-4 calls, later when I shouted he spoke and said I can't hear for that and placed my call on hold and never spoke again I had to cut the call and call again but again the same the person simply keeps breathing without even acknowledging. Please escalate this as this is a waste of time for genuine customers like me and pathetic customer service by airtel

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May 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Airtel Customer Care's response Dear Customer

This is with reference to your post, dated 8 April 2017.

Kindly share your 10 digit mobile number to contact you..

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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