Airtel — pathetic network & worst customer service

Address:

560056

Team,

I really do not understand what do i need to do to get my services rectified. I have been raising requests after requests complaining about your pathetic network and bad customer service quality.

I have been a customer of yours for years together now yet my experience with airtel is getting worsened day by day. Previously a service request was raised yet there was no update that i received from airtel technical team regarding the issue raised and all that i see is that the service request was closed without even a consent from my end.

I work in the night and hence i ask specifically to be contacted at a preferred time yet i get calls during the course of the day which i miss which is quite obvious because i would be sleeping and hence i go ahead and ask to be contacted at a particular time.

I have been having issues with your pathetic services. I am having issues as i am not able to go ahead and use the internet services provided by you. Anytime any place the network is so damn pathetic that i just hate using your services. The internet just cries to even get connected.

Continuing the issue regarding bad services did u even check the call quality, i am having a very bad experience in terms of the voice calling, half the time the network is so bad that i’m experiencing call drops, voice cracking and unable to even connect when a call is made within my network or outside my network.

The issue is at both my billing address and my home address or rather if i have to be very clear your network is bad at all places.

I don’t think you have ever checked the quality of your network or even if you have checked airtel is no longer bothered about serving the customer rather airtel is more bothered about surviving the competition from other network providers.

Last but not the least try fixing ur airtel app. Attached is the screenshot of the error when i try to submit a service request.

I really don’t understand what the hell is your open network coz everything updated there is #. This is again my personal opinion.