Airtel — Pathetic Service on REactivation of broadband

Address:

Mumbai City, Maharashtra, 400053

I have an existing broadband and landline connection of Airtel on number [protected]. I had DE activated the Internet last year. I wanted to reactivate the same for which the call center person told me that documents need to be submitted again. This was 10 days back. An executive called me (Anand shah) and told me to keep the documents with the security and he would have it collected since I was going out of town. It's been a week, yet no action is taken. Everyday I am being told that the engineer will come to setup but no one turns up. I have been coming early from office only for this. Today i spoke to the Regional Head who handles my corporate .. He checked and informed me that no order id was also generated. I have been told just a bunch of lies for the past one week. No documents were ever submitted and I am told that engineer will visit.