Airtel — Pathetic Uplod speed on my new 8Mbps broadband connection | |||||
Account number [protected] reference number is 59706882 We are also facing same issue here Plan is for 8Mbps but upload is coming 0.5-0.6Mbps which is about 5-10% only Its clear fraud by Airtel that they don't say anything to customer about upload speed. They are clearly cheating customer about upload speed. I have other broadband from different service provider and there we used to get 50% o[censored]pload speed. I raised complaint asap I realized this and I am asking them to refund amount I paid in advance for the post paid plan, but they are saying they will not be providing good upload speed nor will provide refund for the advance rental I have paid. What options we have here to raise this issue. Regards Anil Was this information helpful? | |||||
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This is with reference to your post dated 22 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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