Airtel Payment Bank — Airtel FasTag Deactivation and Refund Issue

Website:

www.airtel.in/bank/fastag-pay-toll-online/buy?utm_source=undefined&utm_medium=undefined&utm_campaign=undefined

The issue that I have experienced was: Airtel Payment Bank - FasTag Deactivation and Refund Issue

[CASE:14371766] - FasTag Deactivate

I want to deactivate my Airtel FasTag due to face some service-related issue. As discussed with Customer Care, I have cut the FasTag and attached for same and requested to provide me full refund (Reserve amount + Balance amount).

I have done this on[protected]. Approx after 1 month, they provide any support and not deactivate my FasTag and not refund my amount. Also, I got email again and again to provide FasTag cut in two pieces while I provide 2 times.

I have email and reminded to much time, but the didn't provide any solution. I have attached all emails in a PDF

It occurred on: 16/02/2022

Deactivate my FasTag as well as refund my amount as quick as possible

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.