Airtel Payment Bank — balance deducted but not credited in recipient account

Address:

Patna, Bihar, 800006

Respected sir,
I have done one transaction at 06th march 2018 of rs 14, 000 from airtel payement bank upi app actually the transaction held and balance deducted but not credited in recipient’s accounti. I have already reported there and i got the status like payment is transfered but the disputed: resolved - credited into payee's account. Neither the the money was credited to beneficiary's account nor in my account. I have sended screenshot of transaction details about upi id and bank transaction details. Please help me to find my money sir because airtel payment bank was not at all giving any type of attentions. Complaint no:-1643721. I hope you will help me... Sir