Airtel Payment Bank — Money neither pay to electricity bill provider nor my wallet after deduction

Address:Khanalampura pura, Saharanpur, up

Good morning sir
My airtel wallet no is [protected]
Today at morning while paying electricity bill of 2052 money deducted my bank account but neither this money did no add my wallet nor this money done my electricity bill
And till yet i have not receivd any confirmation message from airtel
I attached screenshot of traction
Please add my money as soon as possible to my wallet so that i can pay my bill which is already in due date
transaction id[protected]
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