Airtel Payment Bank — transaction failed but money deducted

I m a non airtel user i linked my sbi for airtel upi transaction. But during a transaction of 5000. Suddenly transaction failed but the money is being deducted. I contact with my bank they told there is a successful transaction of 5000. Its been 2 days i didn't get my money back. Transaction was done on 11th oct. That was a airtel to airtel upi transaction. That was between [protected]@airtel to [protected]@airtel. I want sudden action regarding this as its a matter of 5000 rupees. I want the money be refunded back to my account or to sent to the receiver bank.