[Resolved]  Airtel — Payment deducted thrice more than charged

Address:New Delhi, Delhi, 110035

I had recharged my no.[protected] through airtel app. On 05/12/16 for rs. 260/-. Because of network issue may be, i tried five times but was not getting the recharge successful option. After some time five times rs. 260/-deducted from my bank account making it a total of rs.1300.. After few minutes a got two refunds of 260/-each. One amount was recharged. I still have to get refund of 520/ — equivalent to two recharges. I am not getting any response from customer care. They seem to have not information of such issues.
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Jan 16, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dec 08, 2016
00789's response
thanks and regard sir please help me
Dec 10, 2016
Arjunsowmi's response
I want to deactivate gamesbond games in my mobile.i used to deactivate several times but didn't deactivate. So please deactivate gamesbond games.
Verified Support
Dec 16, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

I want to deactivate gamesbond games in my mobile.i used to deactivate several times but didn't deactivate. So please deactivate gamesbond games.
My airtel number [protected] due to destroy of my mobile I could not use this number for last three months. I request you to please provide the same number because my bank, adhar and lic driving license every thing containing the same number so please provide the same

my current contact number is [protected]
Gg

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