Airtel — Payment is successful yet recharge is not reflecting on my account

Address:

19-5-32/A/49/F Asad baba nagar,hyd.

Hi, today I've initiated a payment to recharge my number for 84 days of amount 598 rs, the money has been deducted from my bank but I didn't got the message of successful recharge and neither the recharge has been reflected on my Airtel thanks app.

I want to register a complaint regarding the inconvenience and I humbly request you to either get the issue resolved and get my recharge done or I request you to kindly refund my money

I've attached the payment successful receipt screenshot in this mail as well as the screenshot of recharge not reflecting on Airtel thanks app.