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Airtel Payments Bank — Amount debited but not credited

On 4-8-2020 i have a load cash transaction from airtel payment bank with the tansaction id being[protected] money got debited and for which i have received status as payment successfull but i am not credited with the amount.
And i have also raised a complaint for the same but received mail saying that money has been refunded on the same day, but i didnt get any money refunded back

Amount debited but not credited

Complaint Status


[Aug 05, 2020] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    47%
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