Airtel Payments Bank — Amount not reversed till now which was a refund from Amazon

Rrrawat

Aug 3, 2021

Address:	Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram - 122001
Website:	www.consumercomplaints.in

Airtel people are lying like thieves. They vanish my amount of rs. 30949 and in response to my case they are just giving me 2 days of waiting, 2days of waiting, 2 days waiting, 2 days of waiting !!!

This pathetic ness is happening since the day of transaction. Even the authoritative officers are acting like that nothing wrong or unethical or suspicious is going on.

What is the solution to this issue? Are the things remain like this? Do you have any shame or self respect left in you? Are you a bank or bunch of fraudsters or scammers?

Isn't their any body in your organizational structure which is actually working for the customer's situation like this?

You really want to damage your image and your status as a company and banking institution by escalating this issue up to the RBI?

Have some shame and for the sake of God, this time come up with the resolution and reverse my amount of rs. 30949 in my bank account.

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Airtel customer support has been notified about the posted complaint.

Aug 04, 2021

Updated by Rrrawat Airtel customer care avoiding calls and making excuses. They hav make a mockery of banking services by holding my rs. 30949 and it is equivalent to fraud or scam. I am waiting for indian customer complaint portal to take a stringent action this on critical basis

Aug 04, 2021

Updated by Rrrawat They are not even issuing me Charge Dispute Form and haressing me to quietly wait for the callback which had never arranged by them in the last 15 days even after requesting them several times and also they are taunting me to do whatever I can in my capacity but this issue will be handle on their terms and conditions