Airtel Payments Bank — Vehicle Blacklisted by issuer Bank

Address:

Shivajinagar Bangalore

I had purchased FASTAG from Airtel Payments Bank with TAG ID 34161FA820328AA205044AE0. Due to a damage caused to the windshield of my vehicle (KA03MP8738), the FASTAG which I had affixed in my old windshield had to be removed.
But the removed FASTAG is not clear to read in tolls due to damage while removing.
Hence i had requested the Company to re-issue the FASTAG for my existing I'd and link the same to my vehicle since December 2020. But the Company is still unable to resolve the issue.

I've been writing to them through mail since then, for re activation or remove of blacklist on my vehicle, so that I have avail fresh FASTAG atleast from different Company, which the Airtel Payments Bank is not able to resolve the issue even after 12 months.

Kindly arrange to resolve the issue.

Regards,
Mahendran G
[protected]