[Resolved] Airtel — Plan change without any authorization | |||
My name is ashishpal singh and my airtel no is [protected]. i was having a plan of 75rs per month. then all of a sudden my plan was changed to a plan of 1599rs per month. i got this message on the morning of 20 oct 2015. but i never called to change a plan or i never told to switch my plan. i had a word with their customer care representative sushmita she gave me interaction id [protected]. i mean how can some one change the plan without my consent. please help asap. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 19 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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