[Resolved]  Airtel — Please help us to install a tower in our area, i have own land in main market, 30 meter distance from main road.

Address:713423

In our area airtel network is worse,, i called your costumer care gap of every 3days, every time they told me the network will be sort out, our technical team is working on that,, that things happened still 3 months,, they told me in your area you font have good network so please you contact to your nearest costumer care office for installation a network tower, i have my own land 30 mtrs distance from main road,, but they didn't contact me still today... Why this?? What have they problem?? I don't understand,, i & we cant use 3g network also, so where is 4g sir or madam? My contact number - [protected] & [protected]
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Aug 17, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Airtel Customer Care's response
Dear Ayan,

This is with reference to your post, dated 22 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support
Jul 08, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 22 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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