[Resolved] Airtel — Poor 4g service | |||
My self kaushik ghosh using airtel prepaid no [protected] and postpaid no [protected]. I am using 4g sim 4g handset i also use 4g data pack but airtel provides us poor 2g it's showing big e on display, why they charge us for 4g where they are providing without g. Since last 2 month their poor voice quality also drop and call dropping problems also growing. Actually airtel cheat with customers. I also complained too many times but till now problems not solve. So please advise me what should i do? Was this information helpful? | |||
Jul 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 18, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 June 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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