Airtel Complaints & Reviews

I've a broadband connection from Airtel.
The internet is not working for last 5 days now and intermittently working before that.

I've raised complaint for the same and tried to follow up on the same. Neither the issue is resolved nor my queries are being answered to the satisfaction. The customer care department is not giving any response, nor are they providing the contact details of the technical staff.

Due to internet not working, I'm facing multiple issues, like my work and home office is hampered. I want a justified compensation for the trouble caused and immediate restoration of the internet service.

Airtel fiber: [protected]
connection deactivated: 22/11/2023
amount to be refund: Rs. 957.36

till date did not receive my refund amount after disconnecting my airtel fiber...

I would like you to inform that my airtel internet data is not renewing from past 3 days and i have to do add ons for using my internet i hope you will take fast actions regarding this...

My data pack expired on 4th April and as I want to limit my data usage I opted for Talktime and recharged my mobile with ₹10/- giving me a Talktime validity of ₹7/- . But when I tried calling, my call doesn’t go through despite having balance....

Iam using airtel xstream fiber internet in my house last month (March) i recharged 200 mbps of worth 1179 due to it had benfit of amazon prime membership of 1 year. This month i recharged a lower plan of 40 mbps of worth 589 due to this they revoked my amazon prime membership stating you have migrated to lower plan. I reached to customer care they are not responding. This is illegal by cheating the customers by showing false benfits to attract customers

AIRTEL is not refunding the balance in my ACCOUNT [protected]. They are doing this because i disconnected my account siting poor service. The pathetic service of the company forced me to discontinue my service.

I have a Airtel Prepaid Number, Currently my recharge validity is expiring in couple of days. Additionally, i have account topup balance of 291 Rs. Earlier there used to be an option to reacharge with top-up blance. Airtel currently has dicontinued it and As per airtel support team, Now i can only use it for international call or for other paid calling but cannot use for recharge itseems. Currently that amount is stuck and carrying forward...

Subscribed Airtel Xstream fiber since December, 2023. To till date, frequent Internet outage : December, 2023 (Internet outage for more than a week),
January (Frequent internet outage in January month), February (frequent disruptions), March (No internet outage), April (Internet outage for more than 48 hrs).
Service is sloppy and lousy...
BSNL is far better......

मेरे airtel के नंबर पर रिचार्ज प्लान ज्यादा बता रहा हैं। और अन्य सभी एयरटेल के नंबर पर recharge Plan सही बता रहा है। प्लीज 😔 sir बहुत पैसे ले रहे है। मैं इसका proof दे रहा हूं।
मुझे इसका न्याय...

I was debit Rs.25 for Airtel Virtual Debit Card annual maintenance charges.
I never applied for this card and it was issued without my consent in the first place. And now, they are charging me for something which i have never used.

Request to refund these charges.

Transaction ID - AMC[protected]...

My annual broadband subscription has expired, and I have ceased using it. Without my consent, it was automatically converted to a monthly plan and I have been billed for the past two months despite not using the service. However, I am unable to disconnect the connection without settling the bill.

I have reached out to customer care multiple times, but they have been unhelpful and rude, claiming to have sent communication via...

Over the past month, I have experienced continuous disconnections and interruptions in the broadband service, causing immense inconvenience and disruption to my daily activities.

Despite repeated complaints lodged with the company's customer service department, the issue has not been adequately addressed. Each time I contact their support team, I am met with false promises of a swift resolution and assurances that the problem...

I want to port my number and trying to get UPC code for the past few days and every time I sent on 1900 and I got this reply from 1901 ( UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.)
I visited Airtel store and call customer care many times but I got no reply and help. Please help me as soon as possible....

I have an airtel prepaid connection. I am unable to port my number [protected] from airtel.
After sending port out sms to 1900, got a sms
"UPC cannot be generated for the reasons:(1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
Airtel is doing this purposely with its customers to stop them from porting out. Please take severe action...

Hi, I am raising complain regarding my refund which need to be done. I am waiting since 5 months. No actions have been taken till now. Worst part is they have not even initiated the process...

I was customer of airtel since 2005 now this monthof march 2024 airtel has disconnected my number when I reach airtel store they asked me of documents and they said you will bee charge of 600
300 for recharge and 300 for recurring charges and they directly deny to give me 300 recurring charges bill they directly told we don't provide bill
If airtel office can't provide bill of amount they recived then airtel is collecting...

I have a pre-paid connection viz +[protected]. I am now on a visit to the US.

I switched phones two days back (19th March ) and went from an android to an iPhone. Duly upgraded to eSIM vide your OTP 597757 (1.11 pm, Mar 19, 2024). Your message did say that "SMS services will be barred for 24 hrs".

Problem is, these services HAVE NOT RESUMED TILL THIS MINUTE despite so much effort made checking and re-checking...

I am not getting UPC on messaging PORT to 1900.
I m getting message as "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."...

I am shocked with the time taken by your team for the issuance of FasTag.

I paid the amount 8 days before and still validation is not done.
After validation, you are asking another 14 working days.
That means your valuable customer will have to wait for a month time to get Airtel FasTag.

I did big mistake by approaching Airtel.
I could have got the FasTag on the next day from other service...

I have done 2 payments for fast tag recharge (each for 1000rs) on 18th Jan'24 via airtel payments bank.

One with UPI got successfull but one with hdfc bank debit card got failed and money is deducted from my account.

I have asked Hdfc bank and they are saying that merchant has claimed that money but airtel Payments bank is not refunding the money.

Requesting your help to get the refund of 1000rs...