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Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Oct 10, 2026

Complaints 54829

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21980

Unresolved

32849

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints page 3

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Address: Village- Bagsara, Anupshahr, Bulandshahr, uttar pradesh

I was misled by an executive during SIM port ([protected]) (Jio to Airtel) with a false promise of free recharge. SIM has been ported but no recharge provided. Request immediate resolution.
Executive details : Vimal Kumar
Executive Mobile :
[protected]...

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Dear Sir/Madam,
I, Arnab Dasthakur, am writing to lodge a formal complaint against Airtel regarding misleading service claims and incorrect billing.
On 24 March 2026, I recharged my mobile number [protected] with ₹3599 (365 days validity plan).
Transaction ID: T2603242038012400918356
As per the plan details, “Unlimited 5G Data” and “Free Hellotunes” were clearly mentioned benefits.
However, despite...

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Address: House no 74/1 Khuda Ali Sher, Qrg 6, Mata Bhawani Devi Ji

I, Rohit Toppo, requested multiple times to discontinue my Airtel WiFi/Broadband connection (Broadband ID:[protected]_wifi, Registered Mobile: [protected]).

Despite repeated requests through customer care, Airtel is refusing to disconnect my connection immediately and is forcing me to continue the service until 27th of the billing cycle. They are asking me to use the service and pay again before disconnection, which is unfair...

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My Airtel number: 90346XXXXX
Plan: ₹979 prepaid
Issue: Unlimited 5G not working. After 2GB data, internet stops despite being on 5G network (speed confirmed ~270 Mbps).
This is a service failure. Kindly activate unlimited 5G immediately....

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Address: 14 130 SETHUPATHIYOOR puthalam POST kanyakumari DISTRICT tamilnadu

I raised a relocation request for Airtel AirFiber on March 29, which is still not resolved.

The initial ticket was cancelled due to Airtel’s internal error, causing additional delay. A new ticket was raised, but no technician has been assigned till now.

Despite more than 10 follow-ups, email escalation, and social media complaints, I only received false assurances and missed commitments (including a promised...

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Address: Bharti Airtel Limited, Airtel Centre, Plot No. 16, Udyog Vihar, Phase IV, Gurgaon, Haryana â€“ 122015, India

I requested to transfer my Airtel eSIM from one device to another while I am currently in Canada. I followed the exact process provided by Airtel customer care and received an eSIM QR code via email.

After scanning the QR code, my old SIM was deactivated, but the new eSIM has not activated even after 48+ hours. My number is now completely inactive with no signal on both old and new devices.

This is a critical...

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Dear Airtel Team,

This is a final and urgent complaint regarding my Airtel Air Fibre request and the pending refund of ₹500.

Your customer support experience has been extremely poor and unacceptable. I have made multiple attempts through calls, email, and even visiting your Vishrantwadi store, yet there has been no proper response, no accountability, and no resolution.

To summarise:
br...

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Dear Airtel Team,

I'm writing to express my disappointment and frustration with the service provided by Airtel. I've been a loyal Airtel Black Plan user for many years, and recent events have left me feeling dissatisfied.

Two-three months ago, one of the sim cards in my pack stopped working due to a sim card reader issue, disrupting calls, internet services, netbanking, and UPI transactions. Despite multiple...

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Address: At Chhatia Shekh Tola

To
Telecom Regulatory Authority of India

Dear Sir/Madam,

I would like to lodge a formal complaint against Airtel regarding my Airtel Xstream Fiber connection.

**Customer Details:**

* Name: Md Reza Noori
* Registered Mobile Number: [protected]
* Airtel Xstream Fiber ID:[protected]_wifi

**Complaint Details:**
I had raised a complaint with...

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I am facing continuous network issues with Airtel 5G service on my mobile number [protected].

Although 5G (5G++) is shown on my device and I have received confirmation that 5G is available in my area, the actual performance is very poor. The internet speed is extremely low (around 3–10 Mbps), and the network frequently switches between 5G and 4G.

Due to this instability, my daily data is getting deducted from...

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Address: Airtel Center, Plot No. 16, Udyog Vihar (Sub. Major Laxmi Chand Rd), Gurugram, Haryana 122015, India

Regards To Airtel Postpaid Plans.

Airtel needs to rethink its postpaid plans.

Users on ₹449 and above plans get unlimited data (with fair usage around 300GB on 4G/5G), which is good. But what about ₹349 plan users?

There is only a ₹100 difference between ₹349 and ₹449 plans, yet ₹349 users don’t get similar benefits. At least 150GB 4G/5G data should be provided in the ₹349 postpaid...

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I am writing to inform you that my 5G unlimited service is not working properly. Instead of providing unlimited 5G data, my plan is consuming my 4G data, which is limited to only 2GB per day. This is causing inconvenience for me.

I am a student, and I specifically chose this plan for the unlimited 5G benefit to support my studies and daily usage. However, due to this issue, I am unable to use the service as expected. I kindly...

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I, Karthik Prakash, am lodging this formal complaint against Airtel regarding unresolved issues under my Airtel Black account (ID: [protected]), specifically concerning broadband connection [protected]_dsl.

The said broadband connection, originally installed at BTM, Bangalore, became unusable following my relocation to Anekal, Bangalore. A relocation request raised between 18th and 22nd February 2026 was declined by Airtel...

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Address: Bharti Airtel Limited Airtel Centre, Plot No. 16, Udyog Vihar, Phase IV, Gurgaon, Haryana â€“ 122015, India

Website: www.airtel.in

I received a phone call claiming to activate 5G services for my Airtel number. During the call, I was asked to share an OTP, which I unknowingly shared.
After that, my number was converted from prepaid to postpaid without my consent. This is a fraudulent and unauthorized action.
I contacted customer care, but they refused to reverse the change and asked me to wait 15 days and pay the bill.
I clearly state that I did not...

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Hi
My sim card is not working. It shows "sim card is not registered".
I have been customer for this Airtel since 10 years and been recharging every month.
Now I am unable to access contact numbers in sim,
Sim made unregistered on the third day of recharge.
Please make my sim card registered as I don't want to purchase new sim card.
My number [protected]

Regards
Yogi
[protected]...

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I am writing to raise a complaint against Airtel regarding a complete internet outage on my postpaid family plan since the 15th of this month.

The affected mobile numbers are:
• [protected]
• [protected]
• [protected]

For several days now, my family and I have had no internet access, which has caused serious inconvenience. We are currently facing issues with ongoing exams, online payments,...

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Dear Airtel Customer Care Team,

I am writing to raise a formal dispute regarding my current Airtel Black bill (Bill Cycle: 17 Feb 2026 – 16 Mar 2026, Generated: 18 Mar 2026) for Customer Number [protected], under the name Ashok Kumar.

The current bill reflects a total amount payable of ₹1, 458.48, which includes ₹729.24 shown as "Previous Dues." However, I have made timely payments for all previous...

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I am unable to reach Airtel customer care through call or app.

I want to unbundle my Airtel Black plan and cancel my DTH connection immediately.

There is no proper option to speak with a customer care executive, and I am stuck with bot responses.

Please arrange a callback and process my request urgently....

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I recharged with Airtel's ₹349 plan which advertises "Unlimited 5G Data"
over and above the 2GB daily limit. However, after 2GB is exhausted,
internet stops working completely. Even basic websites like speedtest.net
do not load.

Airtel has officially admitted in a previous complaint response that:
"Data from the recharge pack gets consumed once the network latches into
4G instead of...

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Address: Kada, Maharashtra

Dear Airtel Customer Care,

I ported my mobile number to Airtel recently. During the porting process, the Airtel representative clearly informed me that I would receive a one-month free recharge after the porting was completed.

However, even after completing the porting process, I have not received the promised free recharge. This is very disappointing and appears to be a false promise made by your representative...

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