Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 27%
Submit a Complaint
39870
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6643
down
2337

Phone:
Phone:
up
3391
down
1406
+91 11 4266 6500  [Head Office]
up
1455
down
756
+91 11 4666 6100  [Head Office]
up
835
down
576

Additional info
Customer satisfaction rating
27%
Complaints
39870
Pending
6312
Resolved
8910
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel Complaints & Reviews

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Airtel — money deducted but recharge was not but I got a cash back for the recharge from phonepr

 niveathitha prabakaran on Jul 17, 2018
I have deducted amount rs 399 for that I got cash back from phone pe wallet but recharge was not done to me . I have contacted the phone pe service but still now I have not got the recharge.

I have recharged the phone number [protected] through another Airtel number through the app . For that I have 10% cashback from phone pe I have received that 10% cash back 39.9 rs...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — recharge successful but not reflecting

 NageshwarRao Kondapalli on Jul 17, 2018
Dear Team,
I have done Recharge thru Freecharge with order no FCVA[protected] for an amount of Rs 111. This recharge was done for my number [protected].
However, the same balance of 111 is still not showing in my account.
Freecharge team is mentioning that they have received confirmation from your side mentioning that the Recharge is successful...Pls add Rs 111/- to my mobile number [protected] or refund back the same to Freecharge wallet...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — speed of the network

 PavithraAa on Jul 17, 2018
My data network is very much slow and it is getting very weak day by day 😐.. It is very difficult without proper internet connection at case of emergency. Please do resolve it quickly.. It is an kind request and do it immediately.. My network is very very very slow and I can't handle it. I am very much Frustrated as the data network is very slow. Please do consider and resolve it...
Complaint comments  Read comments Complaint category Internet Services

Airtel — change to prepaid connection

 JBKapasi on Jul 17, 2018
I have Postpaid connection of Airtel. My mobile no. is [protected]. Since I am not much using my this no, .I want to change to Prepaid connection. I have visited Airtel store multiple times since last 3 months. They are saying there is a system error. I am just just fad up of going to store. I request you to help in changing from Postpaid to Prepaid connection....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — data balance not received

 faizan70 on Jul 17, 2018
Dear sir,
Today, l recharged my Airtel no. [protected] with Rs. 147 in which according to the offer i should get 1gb data/day, unlimited calling and 100sms/day for 28 days. I got unlimited calling and 100sms/day but in data i only got 300mb.

Please do something about it.
TransID- [protected]
Mobile no.- [protected]
email address- faizankhan38577@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — outgoing call is closed

 Shweta Jaiswal (SHSHL Senior Dietitian) on Jul 17, 2018
Dear sir,

My airtel Mobile number is [protected]. i have outgoing call problem on my number. please solve my problem immediately on my this no. All outgoing calls is closed.

But why have you done that without even SMS intimation or anything ?

Isn’t this bad way to treat a customer ?

Regards
shweta.jaiswal@sharda.ac.in
Mob. No. [protected]
Greater noida...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — network problem- airtel

 aaqibbhat on Jul 17, 2018
We at jk bank corporate headquarters are using airtel post paid connections under jk bank plan. But we are badly suffering due to network issue.It is very hard to make calls and listen to the voice of the caller. We are now forced and constrained to make calls from other network. It is requested to kindly resolve our matter, otherwise we may have to switch to other network.

Aaqib nazir
mob no.-[protected] jk bank chq, srinagar 190001...
Complaint comments  Read comments Complaint category Banks

Airtel — charged for services without my consent

 Valery on Jul 17, 2018
I just re charged my mobile with 120 talk time to my shock after some time i have a balance of only 21 rupees they have charged me for services i have not asked for this is cheating and i am trying to stop this service abd losing money on messages they have not even told us how to stop these services so they can make more money. This shows that airtel is having poor service compared to other operators. I would ask you to reverse this amount as I am not using this service and I cannot stop this service coz lack of information....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel digital tv 3015064244 service request number 77581572

 Avneet Rupinder on Jul 16, 2018
Dear Sir/Madam,

I have recharged my Airtel Digital TV last week on 10th July after getting call from Airtel call centre. He asked me to get recharge your tv with Rs. 388/- for 3 months, which I did accordingly. On 13th July I complained for not receiving channels reference number 77581572, they called me on 14th afternoon at 3:30, specifically Mr Jagdeep mobile number [protected] that I am coming to your address in 10 minutes but he never came and kept me waiting for the long time.

Is this the service which Bharti Airtel Limited an Indian global telecommunications services...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — annoying messages

 Khalid Jalal on Jul 16, 2018
Airtel — please block unwanted calls a n d messages

7 Reviews
Raju Kundu on Feb 12, 2018
Submit a Complaint
Dear sir,
I am Khalid Jalal one of the airtel customer in malegaon . Now few days i received many massages from "a$-tfarot" related to information of calls and massages deduction wuth duration (As same as when any call or massage occured). But in those moment i was sleeping or not handling my phone. So i am little worried about that who called or sent massages. Please help me come out this problem and block those kind of things from my airtel...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Airtel — no network at our home

 mehraricha99 on Jul 16, 2018
Respected sir/Madam

I don't how Airtel claims to say Best network provider.We are facing no network at our home since last 2 years. Airtel is charging us for their service but in return no service is provided.

I am in conversation with Airtel over mail chain since last year but no solution have been given yet.Every time they say we are working on your problem but till date no resolution have been given not even a temporary solution.The network issue is irrespective of postpaid or prepaid connection.

We can't receive/dail calls while we are at home, we...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — my 12 years old no was assigned to someone without notification

 Sandeep4airtel on Jul 16, 2018
I have been using my mobile number [protected] for past 12 years plus. I recently was out of station for 8 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 10 years old number was allocated...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — unable to send port message to 1900

 bluecomb on Jul 16, 2018
I'm unable to send the Porting request from my Airtel number. I have been trying to port out of this network from the last month but all messages I'm trying to send to 1900 are not sent, whereas other SMS are going fine. I have talked to the customer service from friend's number (there is no option provided by IVR when trying 121 and 198 from my number) they suggested me to update the messaging center number and restarting will solve my issue. I have tried but no luck.
I have tried to change the SIM to other phone but still getting an error while sending a message to 1900.
Please help.
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — slow 4g internet

 Sattaru dharma teja on Jul 16, 2018
I am using airtel postpaid connection, there is a lot of network issues now a days, the Internet shows 4g but the speed is less than 2g.This is very frustrating to tell that YouTube homepage is taking nearly 2 min to load completely. I have been facing this issue from a week and I am planning to port to JIO if this is unresolved. Please resolve this asap. This is my number : [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — unwanted value added services

 marina monteiro on Jul 16, 2018
My phone number as well as my sister's number were debited for unwanted value added services. Every week they were debiting Rs 35/- from my account and as it is an additional number which I do not use daily I was not aware of it.When I wanted to make a call I got a message saying there was a was in negative balance because of this weekly deduction.The same thing happened to my sister's number but her deduction was just once.
.Since my sister and myself have been put through unnecessary stress we should be compensated for the same....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — regarding poor network coverage...

 Viku3391 on Jul 16, 2018
Sir, you r not expected to bestow us worst network connection instead of paying a lot of money as well as in form of extortion, we all are fed up with this critical situation, it is hard to say that we possess a phone without coverage among thesaurus of problem, we are being exploited by this service in the guise of a devil, do ur best and prove yourself really a user listener and resolve this issue asap.
841417
Durgauli, Chahiya
Mashtak, Saran...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — sim ownership name change

 Suranjan90 on Jul 16, 2018
I have an Airtel postpaid corporate SIM. Despite being given a NOC by my organization to change ownership name from company to self, service provider is not cooperating. I have submitted all the necessary documents twice. It is being rejected every time without proper clarification from their end.

Ph no : [protected]
Name : Suranjan Das
Company : Ntpc Ltd....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — internet service in jasawantpura

 Shineindia on Jul 16, 2018
Respected sir i request to you please remove airtel network problem of 4G from my village Jaswantpura because airtel comapny is taking 4G services charges and it is giving us 3G and 2G netwrok services so please remove all trouble of Airtel netwrok from my area and kindly pay attemtion on this matter and escape from fraud of Airtel.it is giving 2G service last 10 month even established 4G network, it's so poor service, I'm waiting for your massage
Area-Jaswantpura(jalore) Rajasthan
Pin code -307515...
Complaint comments  Read comments Complaint category Internet Services

Airtel — internet is very poor and disappointed

 Priyanshu Tyagi on Jul 15, 2018
This to inform you that my unlimited data plan is not working properly..speed is very slow I just want to say that your executive not interested in resolve the problem... unlimited data plan is just in words ...but we didn't get any satisfied service.. speed is very slow...I also know that no one call us from your side to resolve this matter because erlier I was facing same issue and also complain for the same but still I didn't get any response from your side...this is too much...you people force to us to switch the operator......
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — poor service network

 Gohon on Jul 15, 2018
I have been using 3 postpaid airtel sims and one prepaid sim.earlier it was good but now I m bound to change my network all becoz of bad 3G and 4G network and call drops. Inspite of regular complaints no heed was given from the service provider. I don't know how they claim that they are the fastest network provider. Totally a lie actually. I have been promised that it will get resolved within a week but unfortunately it's been more than 2 months since my last complaint. Jst wanna knw what kind of joke is that...
Complaint comments  Read comments Complaint category Mobile Handsets

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