Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Apr 5, 2025

Complaints 54611

Resolved

21965

Unresolved

32646

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

consumer complaint regarding airtel xtream fibre - low upload speeds

airfiber cancelled - refund pending due to device return - pickup not arranged by airtel

delayed service delivery resolution - 11002427735

sim forcefully converted from prepaid connection to postpaid

Online recharge failed by money deducted from bank

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

my airtel sim is showing access error

no network after porting into airtel

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I am continuing to receive someone else's Airtel postpaid bills.
The company does not pay any attention to the complaints they get even at the appellate level. What kind of corporate company is this? Imagine TRAI having to tell them how to resolve this.
Below is the subject line of the email sent to appellate.[protected]@in.airtel.com on April 21, 2024.
Fw: Bill for your Airtel Mobile 97971XXXXX - April'24.
At...

Helpful

Found this helpful?

Write a comment

Greetings,
My issue is regarding the Login of the Email Address, "[protected]@airtelmail.in", that used to be actively logged in through the website, airtelmail.in, but due to its closure, I have no access to the email ID. This email ID's password and credentials are needed by me as many emails regarding work are still being sent to this particular Email Address and I need to view it.
It would be extremely helpful...

Helpful

Found this helpful?

Write a comment

Address: Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata, 700091

Respected Sir, Madam,

I am an Airtel Broadband user with the below details.

Name: ASMIT ADAK
Current Address: 8/2/116 Arabinda Sarani, HMV, East Kamalapur, North 24 Parganas, Kolkata, West Bengal, 700028.
Pin code: 700028
Plan: 999 WiFi_200Mbps
DSL Number:[protected]_dsl
A/c Number: [protected]

I have raised disconnection request stating that post 4th November,...

Helpful

Found this helpful?

Write a comment

Address: Bharti Telemedia Ltd, Infinity Building, 7th Floor, Sector V, Salt Lake City, Electronics Complex, Kolkata, 700091

Respected Sir/Madam,
I am an Airtel Broadband user with below details.

Name: ASMIT ADAK
Current Address: 8/2/116 Arabinda Sarani, HMV, East Kamalapur, North 24 Parganas, Kolkata, West Bengal, 700028.
Pin code: 700028
Plan: 999 WiFi_200Mbps
DSL Number:[protected]_dsl
A/c Number: [protected]

I am not able to use my broadband since 12:32 PM 30th October, the resolution...

Helpful

Found this helpful?

Write a comment

There is no data packs available which has a validity of existing plan. Every data pack validity ends in one month....

Helpful

Found this helpful?

Write a comment

The Grievance Redressal Team,
Airtel, India

Subject: Request for Immediate Suspension of Service and Resolution of Billing Issues

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding the unsatisfactory services I have experienced with Airtel in connection to my broadband account, and to demand an immediate resolution to the ongoing issues. It is highly disheartening to...

Helpful

Found this helpful?

Write a comment

Address: O-36, South City 1, Gurgaon

I am a resident of O-36, South City 1, Gurgaon ([protected]). Airtel installed its bradband junction box on my wall without my permission. Please have it removed or else, I will have to file a FIR or cut the wires....

Helpful

Found this helpful?

Write a comment

Address: gurugram

To
The Customer Care
Bharti Airtel Ltd.
E-mail: [protected]@in.airtel.com

Ref. Postpaid Mobile connection No. [protected].

Sub.: Issuance of illegal Bill dt. 9th October 2024 allegedly on the false premise of activation of international roaming admittedly without any request at all.

Dear Sir

I am shocked to receive the monthly bill for September 2024 for my no. [protected],...

Helpful

Found this helpful?

Write a comment

Address: Meerut

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding Airtel’s poor service and lack of resolution to my issue. I have been using Airtel Wi-Fi (DSL[protected], and since 08 September 2024, the Wi-Fi has not been functioning. Despite registering my complaint 10 times with Airtel, no action has been taken to resolve the problem.

Furthermore, after facing such poor service, I requested a...

Helpful

Found this helpful?

Write a comment

I have port my sim from jio to airtel. I am able to receive calls. but not able to do recharge. I tried to do by thanks app the money has been debited but recharge has not been done. this has happened 2 times. due to which I'm unable to make calls....

Helpful

Found this helpful?

Write a comment

In month of july when plan rates were increased, I did a year pack of 2999 on my Airtel number [protected], since that day I've been facing network issues which is very poor. Also my family members are having an airtel sim too. Facing a problem on all sim of airtel.

If call connects, then I'm unable to talk properly inside room, I've to go outside for better connection.

Even internet connection speed is very...

Helpful

Found this helpful?

Write a comment

Hi,
I recently purchased Airtel Broadband in Vadodara to ensure smooth service and so I could WFH comfortably.
Customer ID - [protected]
The installation took 3 days when your executive promised it would be done within 4 hours.
Still I believed in Airtel and went ahead. Post installation I had to raise 2 complaints due to slow network but I didn't make big deal because I've been an Airtel customer for...

Helpful

Found this helpful?

Write a comment

Address: ujjain, 456010, madhya pradesh

Airtel broadband was down in ujjain since 22nd sep 2024 till 25th sep 2024. Ther was no backup solution provided during these days, even after emails to appellate authority (Mr. Devendra jain) no positive responses were received. Calling on customer care, talking to dedicated relationship managers was all of no use. When asked for compensation they are denying. When asked for disconnection they are sending multiple unwanted calls to us asking...

Helpful

Found this helpful?

Write a comment

Address: Ferozepur-152002

One of my 4g sim stopped working suddenly, when I reached airtel store they told that it is an electronic thing and can stop anytime. I submitted whatever documents were required to reissue a new sim. They took 50 rupee and on top of that forcefully converted my prepaid sim to postpaid saying that is the only option available.

I checked with Airtel customer care and they confirmed that prepaid will be converted to prepaid only.br...

Helpful

Found this helpful?

Write a comment

Address: Airtel

Dear Sir/ Madam,

I recharged my mobile number [protected] by mistake for international roaming package of Rs2997- It was overlooked by me as I was trying for yearly recharge to avoid recharging every month.
I approached the customer care as well as Airtel they said me that refund or adjustment is not possible.
Sir it will be huge unbearable loss to poor person like me if my money amounting to Rs 2997 is confiscated...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Airtel wifi is not working properly. Despite of of multiple complaints, they try to resolve only via online and cleverly they do no raise any ticket.

not sure how tele caller will resolve the issue remotely when the router or other hardware of very bad quality. I could get wifi within 10 feet from the router.

Broad band connection number [protected] Bhaskar R...

Helpful

Found this helpful?

Write a comment

Dear Team,
It is a matter complete misrepresentation from your honored Wi-Fi Team. I have applied for relocating my Wi-Fi from U.P. to Delhi on 29th August, 2024. It is a matter of fact that you are unable to comply with the services that you promise with your customers. With utmost regards, I'm filing a consumer complaint regarding my issue. It will be deemed that you've failed on part and procrastinating it everyday since 15 days....

Helpful

Found this helpful?

Write a comment

I have been using Airtel since 2016, and my father has been using it since 2010. However, in recent times, Airtel's service has been declining, and the customer care representatives act as if they own the company. In my location, the 5G network is not available. I raised a complaint about this three months ago, but it has not been resolved. Today, on September 11, 2024, at around 11:15 AM, I called customer care, and the representative's...

Helpful

Found this helpful?

Write a comment

I had requested for a disconnection / termination of my WIFI connection "[protected]" on July 1st 2024, The account on that date had a credit balance of Rs.475 + . Airtel instead of processing my request for disconnection has placed my account in safe custody & charged me "safe custody charges" ( I was not informed of the safe custody charges by their retention team. ) This neutralized the credit balance in my WIFI account and created a debit...

Helpful

Found this helpful?

Write a comment

Here’s the revised complaint incorporating the details about the disconnection causes, the lack of clarification from sales and installation personnel, and the specific contact number for the installation engineer:

---

**Title:** Fraudulent Billing, Lack of Communication, and Unresolved Refund for Airtel Air Fiber (Account No:[protected]

**Complaint Summary:**

I, Dr. Pramod...

Helpful

Found this helpful?

Write a comment