Airtel — poor broadband internet

Address:

bhandup, mumbai, Mumbai City, Maharashtra, 400078

I raised multiple complains to about airtel broadband internet services on their customer care no for frequent disconnection and poor speed.

And everytime they use to kill my time making long pauses making long processes with no result and finally they will give u complain no and time slot. Amd same were closed without resolution.

Their engineers will never come in the specified time slot, because that time they are busy fixing the issue with their network. And later when things are fine they will come to show us everything is ok.

As a customer is penalised for late payments why the service provider is not penalised for downtime, poor speed etc.