Airtel — Poor professionalism of airtel engineers

Address:	Bangalore, Karnataka
Website:	www.airtel.in

Airtel Fixed Line:[protected]
Reference No. 60044554
Name : Nirupam Sarkar


I'm forced to write this email after the pathetic unprofessional treatment i received from your personnel with regard to a new Airtel broadband connection.
I stay at SG Palya, CV Raman Nagar and applied for Airtel broadband connection on 19th Sept paying Rs 200 to your local guy who collects papers in my area. I was promised a connection in 2 days.
What followed after that is a series of follow up from my end with frustrating responses every time that the connection will be set up in next 1 or 2 days.
Finally i was told there is some technical problem in my area which will be resolved in a week time. More than a week has passed but no one from your side has bothered to keep me updated the status of my new connection request. I need to call up the customer care every day and find out the latest and as expected there has been no progress so far. Seems like you are not interested to sort out issue or provide any more services to customers.
Here by i am canceling my application and request you to refund the money i paid immediately. I will surely make it a point to let people know not to apply for Airtel broadband to spare them the harassment. The details of my application is as below.