[Resolved]  Airtel — Poor Quality of Signal

Sir,
Indeed Airtel is one of the best telecommunication service provider in India.
I am sorry to say the quality of signal around Patrakar Colony Ashok Nagar Allahabad is very poor specially the last area.
The problems we are facing are as follows.

1. It takes time to connect the call.
2. Frequent call drop during conversation and redialing hardly connect the call.
3. Poor quality of voice or interrupted voice during conversation.
4. The other end receive poor quality or disturbed voice.
5. Reception of call with in the home are either weak or one sided.
6. Call gets clear only outside of the house or nearby park.

Hope you will look into the matter and will try to solve it at your earliest otherwise our last option will be change of service provider to get rid of the problem, but still hopeful as, airtel has established the name with its best service.

Thanks & Regards

Your Consumer
Was this information helpful?
No (0)
Yes (0)
Feb 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 1 January 2016.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 1 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information