[Resolved]  Airtel — Poor response from airtel showroom kodambakkam branch

Address:

600094

Airtel — Ported number from idea to airtel facing problem because of poor airtel response

I have ported my number [protected] from idea to airtel.
The application provided for mnp from my side is on 23.10.16 in liberty airtel showroom kodambakkam chennai

When i called the customer care in the morning they asked me to wait for completion of 7 working days but i told them i got the message they informed me it will take 48 hours to activate my sim card then i really got upset as all my financial as well as personal details are related to this number then they provided nodal office number.

Then i tried contacting the nodal office and its found that sim number submitted by the airtel outlet was different to the one provided to me and now to activate this new sim number they informed me it will take 24 hours.

After a long conversation miss. Ezhin confirmed me that sim will be activated in next four hours since i dont have any alternate contact number i provided my office land line number to contact me, after 4 hours also i didnt got the activation so i called again this time mr. David spoke and he confirmed me that in next one hour backend team will call after that too no call received then again i called this time miss. Rani spoke with me and she is saying it will take 48 hours to rectify their fault.

Actually they are not taking any action seriously because this is not a new sim card all the emergency and financial related items are associated with this number only for me, this shows how they are reluctantly performing their job.

I am planning to raise a compensation against them for the loss occurring for me because all my financial stock exchange other related items fully stopped as i dint have otp from bank.