[Resolved] Airtel — Poor service frequent issues with connection | |||||
Hi, My landline no is[protected] I am frequently facing issues with my internet and landline phone. In last 2 years, I have registered almost 15 complaints and in most of the cases resolution time was 5 days or more. I was asked to reduce the connection speed from 16Mbps to 8Mbps but still issue persists and I am frequently facing problems with internet and phone. It has really become difficult for me to continue with Airtel with such poor service. Here is the list of complaints raised in last 10 months:- 63116516 58627600 56800604 54914034 53627030 I am paying 2000K Rs per month for my plan (8Mbps and 60GB) and this is the quality of service from airtel. I have escalated the issue with Nodal officer and logger complaint too. If you can help in some way or the other to resolve my issue then i would really appreciate. Thanks and regards, Saurabh Mehta Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 31 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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