[Resolved] Airtel — Poor service received from airtel broadband connection | |||||
Applied for the airtel broad band connection and paid an amount of 3620 inr on 6th jan, 2017 but after doing numerous followups with airtel, never get to know what went wrong with the installation and why we have not received the connection yet. Requested full refund but yet to receive that as well till date. Not sure what kind of service is being given by airtel. This incident needs to be reported as airtel is simply cheating people with their poor service. Most frustrating experience i had with airtel. Looking forward to see some resolution on this issue. Thanks! Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 February 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Akanksha Singh. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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