Airtel — Poor services and not responding for broadband-consumer complaint

Address:

560037

Dear Sir, CONSUMER CELL- AITEL application form no- TBLR 7066248 given to AIRTEL representative Mr Selva Kumar mobile no-[protected] and his boss number-Mr Norman-[protected] with amount Rs 1000 is collected from me.We ware told that net connection installation will be done with in 2 days time and AIRTEL PROVIDE GOOD SERVICE with commitments...We got sms towards installation order no[protected] and confirmed that broadband connection will be provided in 3 days. 3 days passed and the airtel representative is not picking the our call and responding back or informing back.We felt a fraud in this case.We further enquired with AIRTEL customer care.They said we dont have connection arrangement in our area and it will take more than 2 month time. They even not bother to inform back and we only have to follow by mobile and expending extra expenses to get our money back. Airtel doesnt have coutesy to revert back and inform us.What should we do if such a Big company makes fraud with people of India. Kindly look into the serious matter of consumer case and publish in media and news paper about AIRTEL POOR SERVICE and refunding back money collected making false statement. Please consider our consumer complaint registered with you and help us to get our money back from AIRTEL COMPANY with all kind unwanted expenses done.. for collecting money for application with photo is immediate.But to return money with all grievences and interest AIRTEL doenst bother for citizen. AIRTEL should be penalised for the ACT and deed for this case lodged in court of LAW. NEED A JUSTICE from JAGO GRAHAK JAGO CONSUMER FORUM OUR GRIEVENCES TO BE SOUGHTED OUT SOON and TRAI also to be informed about our complaint. Dimple