[Resolved] Airtel — Poor signal strength & poor customer support for my postpaid no. S [protected] & [protected]

nitinkanade

from Yaval, Maharashtra

Website:

www.airtel.in

I am getting poor signal at my home & office, both are in Ghorpadi Gaon area, Pune. There are call drops, our no. s become unreachable & very poor signal strength hence even 4G runs at less than 1 kbps many a times. Problem has been acute since lat 2 - 3 months. I tried all the methods suggested by Customer Service guy and they always act up as if there is a problem with my phone or SIM... which is definitely not the case as many Airtel users in my area & society are compalining.

If the issue is not resolved within 7 days by sending a technician I have no choice but to switch over.

Thanks.

Nitin Kanade

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Aug 5, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Kanade,

This is with reference to your post dated 06 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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