[Resolved]  Airtel — POOR VICE QUALITY DUE TO SIGNAL ISSUES-SERVICE REQUEST NUMBER 60594809

Address:

New Delhi, Delhi

I have been taking up this matter of poor voice quality & signal for last 6-7 months with your team but surprised with such a casual approach.On one side Airtel boosts of Customer satisfaction on other side no one seems to care about the misery of customers. In this regard please refer to my Service Request number 60594809 and communication with your team between Jan, 2015 - March, 15. I have two mobile nos [protected] & [protected] which are used at my residence at S Block 479, Greater Kailash-I N.D. Both these nos use top smart phones and it is certainly not hand set issue.We use 3G plans. In fact most of Airtel users in neighbor also have similar complaints but no one is listening at Airtel.Simple response is we have referred to engineering department as it is a Tower issue.