[Resolved] Airtel — Poor voice and deteriorated data network | |
I have been notifying customer care 121 since last month about network problem in airtel but there nothing fruitful has been done yet. The problem is only area bound. All complaints were registered with references no. 74830292 on 17 march 2017 74984606 on 23 march 2017 75048547 on 26 march 2017 75062144 on 27 march 2017 75086237 on 28 march 2017 75120562 on 29 march 2017 75307119 on 05 april 2017. But nothing has been done. Was this information helpful? | |
May 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Airtel Customer Care's response Dear Niraj, This is with reference to your post, dated 12 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear NirajThis is with reference to your post dated 12 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 18, 2017 Airtel Customer Care's response Dear NirajThis is with reference to your post dated 12 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
Add a Comment | |
42%
Complaints
54503
Pending
0
Resolved
21958
View all 54503 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment