[Resolved] Airtel — Port from idea prepaid to airtel prepaid

d mohan rao

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560018

Dear sir, i went to airtel office on dvg road, basavangudi, bangalore 15 days back to get my 2 idea prepaid sims to 2 airtel prepaid sims. On their advise i sent port message to idea cellular., today is the third time i am visiting the same office and i am getting the same answer that "no prepaid sims" are available. I observed that it is the same answer with many customers. Now when i wanted a definite date they have given me come on 05.11.2016 or you can go to any other airtel office.

This is harsh on airtel part to have such people and getting such answers.

When you cannot supply sims then why you advise.

Ca d mohan rao [protected]

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Nov 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Airtel Customer Care's response Dear Mr. Rao,

This is with reference to your post dated 27 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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