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[Resolved]  Airtel — Port Request not processed

I applied port in request in airtel through online for my number [protected] in chennai. A person collected 300rs amount(cannot provide receipt) and aadhar card number with finger print authentication at 7th Jan 2017. On 18th Jan 2017, got a call from airtel unable to port your number please contact the person who collect the details from you. I tried nearly 20 times to reach the person he didn't pick the cal. I raised complaints throughout Airtel customer care service nearly 5 times and post a comment in Facebook Page. They told we raise a complaint and get back with in 24 hrs. But I can't receive any Airtel customer care with solution. A costumer officer told Apply once again and pay another 300rs. My question is "How much amount i want to pay new connection in Airtel?". Many fraud activities going on airtel. Airtel service is very very worst customer service.
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Complaint marked as Resolved Mar 2, 2017

Complaint Status


[Jan 23, 2017] Airtel customer support has been notified about the posted complaint.
Verified Support
Airtel Customer Care's response Jan 27, 2017
Dear Customer,

This is with reference to your post dated 23 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments  3 CommentsShareTweet

Comments

Ref no 77802840
Brodband has been non functuonal since the past 24 hours.
Complained yesterday and wass assured service before 11am. No repair services were recieved further upon asking about our service request status, no responce had been recieved .
Very unprofessional behahaviour .
As per my online request airtel has given me a 4g sim for my existing 2g sim. i have sent the required sms .the customer care has replied on 16.01.2017 that my request has been received and the new sim will be shortly activated. the old sim is deactvated. so far my mobile no [protected] has not been activated. my alternate mobile no is [protected].
Income call cant conected my prepaid airtel mobile outgoing call is 2 -3 busy network & not connected my call call is not connecting to my airtel

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    47%
    Complaints
    43816
    Pending
    0
    Resolved
    19593
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
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    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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