[Resolved] Airtel — Porting of postpaid connection | |||
Sir/madam I m holding a postpaid connection bearing no.[protected]. I was getting a signal problem as when i switch on 4g, i was not able to make calls and person on the other hand received message taht my phone is not reachable. I changed the sim on your advise but problem remain the same as such i generated a porting code for porting my number to jio and cleared all the bill. The executive called me and gave alluring offers to continue the service to which i refused. Porting was refused for non clearing of bill. I again generated the code and again alluring offers were made to which again i refused. I got a confirmation of clearance of bill and due to be paid by you, again porting was refused for non payment of bill. U r knowingly not porting my number which is a serious concern. I have record and history of all messages and telephonic conversation and as such i vl take my grievance to consumer court and prove my case with all evidence in my possession., u r selling the plan with excessive rate and when someone go to other subscriber than you started offering discount and offers. This is against trai rules and regulations. U r liable to pay damages and costs to me for this unfair practices. This is the worst experience with airtel. Thnx and rgds Was this information helpful? | |||
Jul 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 31 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
2 Comments | |||
Comments
The amount was cut twice from my bank account for my last recharge worth of 300 rupees. I ended paying 400. Please look into this immediately
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