[Resolved] Airtel — Porting request

dip121

from Delhi, Delhi

Address:

New Delhi, Delhi, 110043

Dear Sir\mam
I am writting this mail due to the problem those i 've faced with airtel actually i 've port my tata indicom prepaid number [protected] on 3rd september 2016 into airtel prepaid number but the issue is that i 've received all the messages from trai regarding all the documentation, processing all have completed and the porting time was 10/9/16 at 10 pm according to trai but my old sim was not active and i did not get a network on my new sim and called so many times on airtel customer care but they did not told me a particular response so please take a strict action.
Regards
Dipesh jaiswal

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Sep 12, 2016

Complaint marked as Resolved

My complaint is resolved.

Airtel customer support has been notified about the posted complaint.

Sep 12, 2016

Updated by dip121 Hello sir/mam
I am writting this mail due to the poor services of airtel prepaid those i am using actually the dispute was on airtel app on 10 sept 2016 did not get the benefits of airtel app by watching movies of 700 mb data those I got after that but they never gave it to me due to the server problem and I complaining several times on customer care but nothing was done. So please do the needful and help me with that.
Airtel prepaid number - [protected]

Regards
Dipesh Jaiswal

Verified Support

Sep 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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