Airtel — post paid mobile : data services wrongly banned even internal balance is available | |
My daya services has been blocked after 3.0 gb whereas 2.0 gb internal data is still balance. I am regularly trying to contact your customer service executive on 121 but option of pressing 9 into ivr mode is also not played. Pls look into the issue and provide a solution... L am a regular post paid user of airtel and past payment history is also regular... However such kind of service experience is very disappointing and can future issues. L have send email on [protected]@in. Airtel.com twice but there is no responce Was this information helpful? | |
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Airtel customer support has been notified about the posted complaint. Sep 09, 2017 Updated by Sachal Shukla Pls find the screen shot of my airtel app for data balance ...call recording of 121 is also available confirming 2.0 gb internal balance available on IVR mode.l am a regular post paid user of airtel and past payment history is also regular... however such kind of service experience is very disappointing and can lead future issues.l have send email on [protected]@in.airtel.com twice but there is no responce  | |
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