[Resolved] Airtel — Post Paid Services to Prepaid Servies

ashlm.dash60

from Udalguri, Assam

Address:	Kolkata, West Bengal
Website:	www.airtel.in

I want to change my existing post paid facility to prepaid facility & on[protected] I paid a visit to my service provider with a request for doing the needful. My sim card no. is [protected]. I have cleared all my dues. Air tel shop located at Dum Dum Station Road told me that they will comply my request only after 4 months which mandatory for such scheme. I want to enjoy such facility with out any delay. Mrs.Aparna Das 541 Sahid Hemanta Kumar Basu Sarani Kolkata-700074

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Sep 23, 2015

Airtel Customer Care's response Dear Mr. Dash,

This is with reference to your post dated 22 September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd