[Resolved]  Airtel — Post paid to pre paid conversion Not possible

Address:

Bangalore, Karnataka

This is complaint on Airtel which denied to convert my post paid connection to pre paid. I was using Airtel connection for 6 months in a maharashtra state. I got shifted to Bangalore and I wanted to keep the number for few more months and wanted it converted to pre-paid. When I went to the airtel regional office in bangalore. They denied to convert post paid to pre paid saying this belongs to different circle. We only do this for our circle. They wanted me to go to the Maharashtra get it converted and come back here?. If we want a pre-paid to post-paid conversion, they will come to your home and do all the things you ask!! The trick is they will delay the process so that the customer has to bare the rent till that time it is converted. This is the way the company is making money. I sent mail regarding to Airtel customer care and even to the nodal office. Customer care is sending me the list of addresses of Maharashtra airtel offices? and nodal officer is not ready reply to my email ever after 3-4 follow ups. I have clearly said them I will not pay the rent the day I visited their regional office in Bangalore. We have 5-6 airtel connections in our family, I am thinking migrate to other provider..and I am also insisting all my friends and relatives not to use airtel.