Airtel — Post paid to prepaid Conversion of mobile [protected]

Address:Pune, Maharashtra

Dear team, I have submitted the airtel post paid to prepaid connection of my mobile bill.Please find the details below. 1. Request date : 19th June 2015 2. Area / Location of the airtel Relationship Centre : Sivaji Chowk, Opp KPIT, Near Hinjewadi Chowk, Hinjewadi Maharastra-411057 3. SIM number :[protected]U H2 4. Amount paid as deposit and start fee¿ : 50 INR 5. Receipt number¿ : I did not get any receipt from your team 6. Account number : NA 7. Order number8. Alternate contact number : [protected] After dicussuion with Airtel relationship center(mentioned above) and 121 customer care I have waited for bill payment date June 24 and paid the full bill. Also send the Cancellation mail. I do not have any dues with me. Every day I am sending mail, Calling to customer care but no body is resolving my problem. Initially they told it will resolve in one or two days. Now 121 team sending that I have due amount. I send reply mail asking the usage bill. I am ready if i have used the post paid after bill payment.I have request conversion before bill generation date . your team send reply mail wait for bill generation and relationship center also told that you do not any pending bill in 2 days your new sim will activated. but its almost one month over. Till now its not activated.
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please find attachment for reference.

Dear Mr. Mamidi,

This is with reference to your post dated 21 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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