[Resolved]  Airtel — Post paid to prepaid not working after paid the last bill amt

Address:

Chennai, Tamil Nadu

I want to change my another number [protected] from post paid to prepaid, I went to Airtel Adyar branch, Chennai. changed with new prepaid SIM, paid the last postpaid billed amt 460/- and they said it will active with in 3 days, Try with 59059, later there is no activation, they called me back few days later and told me still some amt is in pending, pay that one too. I asked the detailed bill and send me to my e-mail or send my periodic monthly bill, I will review 7 pay the pending amt, But still I didn't get the email bill and unable to activate this number. Kindly help