[Resolved] Airtel — Postpaid connection - porting to airtel

Duke112

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641002

I requested to PORT my existing postpaid number [protected] from BSNL to airtel.
Airtel executive, Mr Thangamani contact number [protected] showed up on 27th May and collected deposit money of Rs 350/- and handed over an Airtel sim to me.
I have been informed that the SIM will be activated within a week, however nothing has happened till date.
I am yet to receive any confirmation from Airtel.

Now when I visit Airtel store, I am being told that it’s a third party agency who has collected the documents to me and handed over the sim,
I need to contact them for updation and Airtel can not do any thing about it.

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Jul 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 3 June2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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