[Resolved] Airtel — Postpaid Migration process escalation | |||
Hi, This is Sailesh Reddy and my mobile number is [protected]. I made a request one week ago for migrating from prepaid to postpaid. A guy has come and collected all the documents and collected rs 300 as well. But till now it was not done and when i called the helpline number [protected] there was no proper information and moreover i was told that the request was cancelled. I dont know what was the reason behind cancelling this request after collecting rs 300 from me. I using Airtel since 5 yrs and my minimum bill would be rs 800/month. I was upset with what had happend. Now i am going to raise a complaint in consumer court and also moving from Airtel to Vodaphone due to its worst third party verification vendors. I request to you to file a complaint on Airtel for harassing the customer and pay back the amount i.e 300 i have paid to Airtel. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 30 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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