[Resolved] Airtel — Postpaid mobile [protected] | |||||
Dear Deepali, Thanking you so much for your email. Last day when I had conversation with you you were simply not understanding a simple thing which completely your email says in written. You said 'I have not paid for my march bill which was completely wrong I was again and again told you that I paid that amount separate than this transaction. The simple common sense which was missing in our conversation(from your side) was that you are not ready to listen just saying what my system says now in this email your system says I paid thrice 1 ====april 23 2==== may 1 3==== may 2 however you were again and again arguing that I haven't paid anything before may 1 and you again and gain forcing on words that my system says now she your system says how bad customer service you people give. My complained starts now 1 your staff should have the knowledge to read your own system you didn't see my transaction. complained no. 2 Charged my card charged once in a single transaction from my card see what my bank have to say about this transaction below. 01/05/2016 BHARTI AIRTEL LTD GURGOAN 880.00 Dr It was in one go. I'm not mad that I'll visit again and again your useless pathetic store. only open to create problem for Airtel customer. Inline image 1 If Airtel have little but courtesy for their customer refund my money and close my case. You know guys I was using your corporate plan i can imagine how you treat your normal customer that's why I haven't recharged my number [protected] Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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