[Resolved] Airtel — Postpaid mobile phone connection and service | |||||
My outgoing call facility is not working since almost 3 weeks now and despite several emails - there's no resolution. Now even incoming and WhatsApp is not working properly. This is hopeless and disgusting service from Airtel once again. The bill will be ready as usual I am sure, even though I could barely use my phone this month. Get your act together and address customer complaints Airtel!!! It's not enough to just make ads and cheat people with your false promises - wake up and listen to the customer complaints. Was this information helpful? | |||||
Aug 29, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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