Airtel — postpaid number not activated for more than 24 hours

karthiksuganthi

from Chennai, Tamil Nadu

Address:

600097

Suddenly my sim card got corrupted and hence, i need to get a new sim card. They told it may take 4 to 6 hours to get activated. Even after 6 hours, it was not activated. Again i went to shop and they told that from their side they have done all progressing and asked me wait for 2 more hours. But it was not activated till next day and till now.

My job is completely dependent on my mobile number. I am helpless and clue less now. I have expressed this to the airtel showroom person. No proper response.

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Airtel customer support has been notified about the posted complaint.

Oct 30, 2019

Updated by karthiksuganthi Now they are asking me to wait for 2 more working days to say whats happening. It is too bad and as an enduser, I am the sufferer after paying them from my hand. Who is going to answer my issue? No one knows. Pathetic situation.