[Resolved] Airtel — Postpaid plan couldn't be converted to prepaid | |||
I have changes my prepaid no. To postpaid for the last few months but when i wish to change my plan i could't have any customer support as well, as well i found my plan was not cost effective at all, so wish to convert in fresh prepaid plan but don't have any store nearby or service call to solve the problem now i wish to either port my no. Or change to any cost effective prepaid plan of airtel which i couldn't do for the last two months Was this information helpful? | |||
Jul 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 02, 2017 Airtel Customer Care's response Dear Santanu, This is with reference to your post, dated 01 June 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 11, 2017 Airtel Customer Care's response Dear Santanu, This is with reference to your post dated 01 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment