[Resolved]  Airtel — Postpaid service not reactivate

Address:Bangalore, Karnataka, 560068
Website:Airtel postpaid

My name is avishek singh consumer for airtel postpaid number [protected] since 2012 and hopefully a good customer. However, since 24th february 2017 till 27th of april 2017, i was not using my services as i my phone was lost while going to bangkok and when i returned i found my phone at the airport and meanwhile airtel was still billing me. I requested airtel to let me pay what i owed and remove the charges which weren't used by me. Despite of me paying the amount asked by the collection agency and was promised that my services will be reactivated but now when i call them they deny doing it. And when i checked the bills, they have all sorts of charges which i never subscribed for.
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Jul 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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