[Resolved] Airtel — Postpaid sim barred without any reason

Rakeshchand

from Noida, Uttar Pradesh

Jun 17, 2017

Address: New Delhi, Delhi, 110096

Website: Www.airtel.in

I am using airtel number from last 4 years i always pay bills in time,
Now my number has been barred from last 3 days with out any reason and i faced many losses. I was contacting continusly customer care but they are fail to solving issue.
Now i am helpless.
I am very disappointed from airtel services, they dont care about customer.

Form last 3 minths i am struggling to activate my 4g sim sim[protected]u. More than 4 times visited to airtel store maa comunication pin code 110096, even they didnt behave well and talk rudely to customer, all time they are said for wait. And said there is no tat for techinacal issues. More than 6 times i have called to 121 customer care, they are failed to solve my query evrn supervisor too. I have never expected this from bharti airtel.
Very shameless.

I have last option to port if with my 4g not propery activated with in 4 hours and i will never suggest anybody to use airtel services.

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Jul 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 17 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 22, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 23, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 June 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

ankitanvt

from Noida, Uttar Pradesh

Jan 17, 2019

I purchased Airtel postpaid sim two months back still the sim is barred without any reason. My sim address verification was done successfully sim gets activated and then gets barred after every three days from activation.
This is the 8 times my sim got barred. Customer care number don't have any info about this and Airtel store can't do anything. They just opened their shop to sell sim like mangoes .They don't have any higher authority too.
Airtel don't have any phone number to talk to on this matter.
Worst service from Airtel. It's my corporate sim and they don't care . Don't buy Airtel sim . They are just fraudsters. I don't know whom to contact as they have no numbers also. Scamsters if sim card. Airtel worst customer support totally zero.