[Resolved] Airtel — Postpaid sim not activated after porting [protected] | |||||
I ported my airtel postpaid connection from Chennai to Pune. I raised a porting request twice already. I have already collected new sim card and submitted the documents and also received sms saying the documents are verified and the request will be processed soon. But when I call customer care, they say the port request has expired. Now I have lost my old sim and the new sim is not activated which is causing me lot of trouble. Was this information helpful? | |||||
Mar 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 14 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 February 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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