Airtel — Postpaid to prepaid porting issue

Vipin C

Address:

Calicut

Dear Airtel Team,

Yesterday I have ported my SIM from Airtel postpaid to prepaid.

After that no network .. Totally out of service

I have contacted Airtel store, they advised me to change sim. I got the new sim and inserted it in the phone 1st slot.

I receied a msg stating "your services have been set. Please restart handset". After the restarting network went again and getting a "no service" message. What is the issue.

Totally frustrated with Airtel service

If you can't fix this issue please let me know the porting process to JIO/VI

Ref-
RVLPR[protected]

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