Airtel — Pre call announcement | |
I am getting pre call announcements for every call that I make. Airtel is not providing calling service for free so how can they put ads and irritate customers. I have made complaint about this multiple times (around 20). It gets deactivated only for a day. Please let me know if you can resolve or I will be happy to port to some other good network. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Dear Customer,
This is with reference to your post dated 24 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 24 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Just stop this PCA . dont you guys realise how unethical it is.. its really dirty marketing tactic. what if someone's calling in an emergency? wait for 20 secs to listen to your BS. and actual call lasts for 9 secs. common, dont loose brand image. it's the only reason people are still using airtel.
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This is with reference to your post dated 24 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd