Airtel — prejudicially disconnected sim incoming and outgoing services

Kartar SinghSuri

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110018

I availed the post paid (Bill base) service from airtel. Their first bill for rs 200 something arrived. I found it costly i request them for cancel and convert it to prepaid (Coupon system) but they don't adhere.in the meantime their next bill arrived. Then i personally visited and contact to their district center, janak puri new delhi-58 service center and ask them to cancel this service. It was their submission this service can't cancel without completion of 100 days. Then they disconnected outgoing services from my sim no.[protected]. After few days, they ask me submit 850/- rupees bill despite the fact that outgoing services were already disconnected by them. After few days they blocked above noted sim due to which neither any incoming call nor any outgoing calls are receiving.
Due to them customer is suffering from every point of view. If customer is asking to cancel their bill based service, they are not agree, bills are raising one sidedly without use of services which is openly looting of customer.

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Airtel customer support has been notified about the posted complaint.

Sep 23, 2017

Updated by Kartar SinghSuri I availed bill based service of airtel for sim no.[protected]. Their first bill arrived for rs.250/-. I found it very costly. I ask them for cancel. They don't adhere.in the meantime next bill was arrived. Then i personally contact them at their janak puri new delhi service centre and ask them for cancellation of bill based and collect their two bill. They said their net is down pay somewhere else. As far as cancellation of bill base service is concerned it will closed only after 100 days. Thereafter they disconnected by outgoing services from above noted sim.
After few days they made third bill of rs.850/- despite the fact that outgoing services were already stopped. Even a single call was not made from this above noted sim. After few days they blocked this sim due to which neither outgoing call nor incoming calls are received.
Hence the company is openly looting to customer. If he is asking to cancel bill base service, they are unable. Prejudicially and one sidedly making bill without any basis.