Airtel — Prepaid bill fraud

Address:	Mumbai City, Maharashtra, 400025
Website:	AIRTEL

Subject: RE: REF COMPLAIN NO. 59416170 AND COMPLAIN NO. 59788598 Dear, REF: Complain No. 59416170 AND Complain No. 59788598 Tel No. [protected], User Id. [protected]_mh, relationship No. 15831081. I request you to please take the trouble of going through my mail/case history and understanding the problem created by Airtel before shooting out pointless mails. The payment detail you have might just be correct. I havent checked it from my side. The issue is that you have disconnected my service before my plan ended without any reason and voluntarily generated an advance bill for the period July-Dec 15, again without my consent and this was confirmed by your representative yesterday (20/10/2015). I have been constantly harrassed by Airtel for the past 10 days with incessant calling and messaging on my registered phone number. It is shameful to note that the people at Airtel are not even competent enough to understand and resolve a customers grievance. Or as evident from your attitude; Airtel seems to be least bothered about resolution. After this despicable display of lethargy and immorality from Airtel; my only option is to publicize this ordeal on various social media websites and publications so people can rightfully understand the real service parameters when it comes to Airtel. I have also approached some of the govt. consumer redressal forums and NGOs to highlight this issue so people know what kind o[censored]nderhand practices are standard procedure with Airtel. This is my final mail to you for a resolution of my complaints pending for more than 3 months. If not resolved in 24 hours, i will have no choice but to send you a legal notice and I will claim compensation for legal fees as well.